The unit operates 24X7 at zero labor cost. No restrictions on operating hours due to labour law.

Each online order is put into a plastic box which is then placed on a wire frame (pod) with a capacity of 20 boxes. Due to batch handling of orders by using these wire frames the’ replenishment process ends up to be approximately 20 times faster.

The system’s stowage factor is on an average 2.5 times higher than the current layouts for click & collect available in the market. It is also possible to expand the system vertically by adding a mezzanine level.

The return process is perceived as one of the most challenging steps in a supply chain. By using Myrmex CPS, the customer can return an item in a simple and hassle-free manner, similar to depositing money at an ATM. Compared to competitive systems currently in the market, Myrmex CPS keeps the handling cost of product returns on the other hand significantly low for the retailer.

The prefabricated housing can be dismantled, transported and reassembled within a day or two. Αll robotic gear (mobile robot units plus miniload box handling) can be moved equally easy.

Customers have also the option to pay in cash at the pick-up point.

More than 50 percent of the online grocery shoppers (young families with children, working people with irregular schedule) are reluctant to choose home delivery because of the challenges in meeting the timeslot deliveries. Click & collect option is preferable over home delivery due to the convenience that is an inherent characteristic in terms of personal time management while the extra cost associated with the home delivery adds to choosing the first over the latter.

The unit is equipped with individual temperature controlled rooms: for both chilled and frozen goods as per HASP specs.

It takes less than a minute for the customer to receive their order at the pick-up point.

Due to its fully unmanned operation this is an error-free system. Avoiding errors increases customers loyalty.

With a well designed delivery unit network, customers can choose to collect their order from a location that best suits their daily schedule.